At Livora Store, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with our services.
1. Information We Collect
We collect information to provide you with a smooth and personalized shopping experience, including:
• Personal Information: Name, contact number, email address, billing and shipping address, etc.
• Payment Information: Payment details such as card number or UPI ID (processed securely through our payment gateway; Livora Store does not store these details).
• Browsing Information: IP address, browser type, device information, and site usage data collected through cookies and analytics tools.
• Communication Data: Feedback, reviews, or correspondence shared through email or contact forms.
2. How We Use Your Information
Your information helps us to:
• Process and deliver your orders efficiently.
• Provide customer support and respond to your queries.
• Improve our website, products, and overall shopping experience.
• Send updates on new arrivals, offers, or promotions (only if you’ve opted in).
• Comply with legal obligations or prevent fraudulent activities.
3. Information Sharing
We do not sell or rent your personal data. We may share your information only with:
• Trusted third-party service providers (e.g., logistics, payment gateways, analytics) to fulfill your order or improve our services.
• Legal authorities when required by law or to protect our rights and users’ safety.
All partners and service providers are bound by strict confidentiality agreements.
4. Data Security
We adopt industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, while we strive to safeguard your data, no method of online transmission or storage is completely secure.
5. Cookies
Our website uses cookies to enhance your browsing experience and analyze site traffic. You may choose to disable cookies in your browser settings, but certain features of the site may not function properly.
6. Your Rights
You have the right to:
• Access and review your personal data.
• Request correction or deletion of your data.
• Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us at support@livorastore.in (e-mail address to be made – webmail only).
7. Third-Party Links
Our website may contain links to other websites. Livora Store is not responsible for the privacy practices or content of those external sites.
8. Updates to This Policy
Livora Store may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated “Effective Date.”
9. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at:
support@livorastore.in
